Patient Stories

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I must compliment you and your staff for the excellent treatment I received during my recent office visits and surgery. The most satisfying parts for me were how good I felt after the surgery and that there was no pain at all.

Again, thank you for a pain free experience.

L A M

Dearest Dr. Umbach,

Thank you would sincerely understate my appreciation to you. When I first considered having the Lap Band surgery, the doctors and staff at Surgical Weight Control Centers were most helpful. However, the care that I received post surgery was sub-par to say the least

I really felt that I subjected my body to this procedure to no avail. The only option I was given was add or remove fluid from the band. Which was done several times and I still was not getting any results that mirrored the weight loss that I was going to receive by having this surgery

My primary care physician grew increasingly frustrated as did I at the lax approach of the doctors that I was seeing. Searching for some sort of workable solution, he referred me to you.

I was greeted in your office by someone that did not make my attendance seem as an imposition. I was given a thorough examination of my medical history before I was even seen by you. You listened to me and you were not ashamed to say "I don't know". You sir offered non textbook approaches to aid in rectifying my problem and I thank you and my family thanks you. I knew that there had to be a viable solution and you are willing to help me find it. I now feel confident that attaining my weight loss goal is now a reality.

Humbly Yours,
B.S.

First Impression: Smart, clean, and kind. Impression Changes: None for the worse..only got better the more I worked with them. Competent, caring and completely dedicated to their profession. Office Staff: Can't say enough! Trustworthy, competent, diligent, tenacious with the insurance company, reliable and I can totally count on Holly Hagel, who went above and beyond for me. Liked Least: At first, the "openness" of the office atmosphere. Then became to love it. Don't have to hid from what I am or was. Future Patients Should Know: To relax and have confidence in Dr. Umbach's abilities. You can be yourself and not worry about it. Aftercare Emphasis: Adamant about you knowing what to do and what to expect. This is most important! Structured Aftercare Program: Absolutely - great. Risks of Surgery Discussions: Talks about it at every visit, refers you to view online video classes "Emme" for information on before, during and after surgery. Answered all of my questions over and over again. My Rating: 9: No one is perfect! But, they come close! Both surgical competence and bedside manner were great. But, for me the surgical competence is most important in the end.

L.R.